Booking & Payment Terms

Your booking request has to be made in writing and a 20% deposit is required. The balance has to be remitted at least 30 days prior to safari commencement.
All the payments should be FREE FROM BANK CHARGES

Cancellation policy:

Reservations that are cancelled, reduced in length of stay or reduced in numbers are subject to Cancellation and No Show fees if cancelled within 60 days of the arrival date:
§ 60 days to 30 days prior to arrival: 30%
§ 29 days to 02 days prior to arrival: 65%
§ Within 48hrs: 100%

Visa:

All nationals will require visas for TANZANIA. We recommend that where possible your clients attain their visas in advance, although they are available upon arrival in TANZANIA.

Climate:

The climate is hot and sometimes humid. From December to March, when the north-east monsoon blows, it is hot and humid. In April and May heavy rains occur with June to October being the coolest and driest period. The lesser rains fall in November. Temperatures sway between 25 degrees Celsius and 35 degrees Celsius and annual rainfall is about 20mm.

Baggage allowance:

Baggage is restricted to 15kg per person on the domestic flights within East Africa. Soft-sided luggage or duffels are preferable to hard luggage for storage on safari vehicles and on aircraft used within Africa. Large suitcases of dimensions greater than 24″ x 17″x 7″ are impossible to store in vehicles and on aircraft and should not be used. (Baggage and personal effects are at owner’s risk throughout the tour and baggage insurance for members is strongly recommended).

LIABILITY

Emnayata Expedition acts as agent for hotels, transportation services and facilities provided by other parties, firms or corporations and cannot be held responsible for delays, loss, damage, injury or accident, change of itineraries which may occur through the negligence of any individual or company entrusted with such service

Emnayata Expedition cannot be held responsible should airlines discontinue flights on certain routings or change scheduled timetables resulting in missed connections etc. Should an amendment in a routing or itinerary be necessary we will requite you accordingly.

CANCELLATION TERMS/REFUNDS

Once booking is confirmed and finalized, the Tour Package and All Land Arrangement bookings and the 50% down payment are Non-Refundable.
There is No Refund for any unused tours, transport, hotels. However, in the event of natural calamities and force majeure, or mandated government cancellations, Clients may be entitled for a refund, subject to the Supplier’s (ex. Hotel) Terms and Conditions.
If the Client’s Travel Package includes domestic air tickets, cancellation of airline ticket will be based on its cancellation policy, based on their fare rules. Emnayata expedition only acts as an agent for the airlines and is not responsible if the said Airline cancels, reschedules, or delays a flight for any reason. In any case, TREVALLY TRAVEL AND TOURS will extend necessary assistance to address concerns of guests and to safeguard their welfare, but the Airline Company will be responsible for the final decision on such requests. Additional and incidental expenses incurred due to delay, suspension, accidents and local conditions must be borne by the guest.

What we offer

Emnayata expedition will only offer what is included in itinerary.

What we don’t offer

Alcohol and soft drinks
International Flights
Visa fees
Tips
Personal spending money for souvenirs etc.
Travel insurance
Contact Us

Our Contacts


  info@emnayataexpedition.com

Arusha
  +255757323468  /  +255718513265

  +255754370686  /  +255718513265

Dar-es-Salaam
  +255656434656

  +255656434656

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